The high failure rate of small and micro businesses together with limited information about the operations of informal fashion micro-businesses and necessitated a study about the apparel product design and development process applied by custom-made apparel manufacturing micro enterprises (CMMEs). These micro-enterprises have an important role to play in poverty alleviation in South Africa despite implementing survivalist strategies, and they also provide a sense of self-worth and dignity to people who would otherwise depend on welfare (Grant 2013; Phakathi 2013; Campaniaris et al. 2011). According to Burke (2011), knowledge of design enables creativity and innovation and therefore to prosper, informal CMME owners need to be competent, as well as innovative (SME Reports 2014).